Privacy Notice

Privacy Notice

Travalex S.A. de C.V. , located at Av. Vía Rápida Oriente 39C, Colonia Zona Urbana Río Tijuana, C.P. 22010, Tijuana, Baja California, México, is responsible for the personal and sensitive personal data it collects, both on its own and for the fulfillment of purposes such as:

  • Management and integration of employee files

  • Management of client records

  • Home service

  • Management of supplier records

  • Legal requirements

  • Claims follow-up

  • Contract management

  • Invoice issuance

  • Payment receipts

  • Management of employee payments and benefits

  • Audits and tax declarations

  • Medical history

  • Quality control

  • Credit and payment management

  • Post-sale follow-up and service quality

  • Financial administration

  • Marketing

To fulfill the above purposes, some or all personal data may be transferred to: banks, accounting firms, legal firms, local authorities, the Mexican Social Security Institute (IMSS), and the Tax Administration Service (SAT).

AVAILABLE COMMUNICATION CHANNELS

Travalex S.A. de C.V. has appointed a technical committee for the protection of personal data. The following contact details are available for the data subject to submit any ARCO rights requests, to limit the use or disclosure of their personal data, as well as for clarifications or complaints:

Address: Vía Rápida Oriente 39C, Colonia Zona Urbana Río Tijuana, C.P. 22010, Tijuana, Baja California, México.

EXERCISE OF ARCO RIGHTS

Requests received by Travalex S.A. de C.V., in physical or electronic form, from the data subject or their legal representative to exercise their rights of Access, Rectification, Cancellation, or Opposition must include at least the following information:

  • Name and address, as well as any additional information to allow for contact.

  • Documents proving identity (Voter ID, driver’s license, etc.).

  • A clear and concise description of the rights to be exercised and the personal data involved.

  • In the case of a request for rectification of personal data, supporting documentation must be included.

Using the communication channels made available to the data subject as described above, they may submit their request, which will be responded to within the timeframes set by the Federal Law on Protection of Personal Data Held by Private Parties, provided the request does not fall under the exceptions of Article 26 of the aforementioned Law or Article 88 of its Regulation.

MODIFICATIONS TO THE PRIVACY NOTICE

Data subjects wishing to consult the full privacy notice may do so at the company’s main office during business hours on working days, or by visiting the website: www.travalex.com.

Travalex S.A. de C.V. reserves the right to make modifications or updates to this Privacy Notice at any time, to address legislative changes, internal policies, or new requirements for the provision or offering of its services.